How Durable Are Our Decorations?
Holiday Decorations – Our pole decorations feature a 100% non-prorated warranty that is intended for temporary, seasonal display. Protection extends to damage caused by winds up to 40 mph. A Season is considered 4 months.
Six Seasons protection on steel frames and pole installation hardware.
Three Seasons protection on decoration components: garlands, Timberline and Metallic Sparkle, electrical wiring, sockets, plugs, and powder coating on silhouette designs. Heavy insulated electrical wiring and wire sets used for building and tree lighting in 12 gauge, 14 gauge, 16 gauge, and 18 gauge wire. Note: Powder Coating does not prevent rust but will diminish the rate of rust visibility.
NOT Covered by warranty: damage caused by ice load, road salt and air borne corrosives, bulb breakage, burnout, discoloring or fading, damage from electrical shorts, miniature light sets, rope light, damage in transit, inappropriate handling or storage, installed too low on the pole and hit by a truck or vandalism. Note: Powder Coating does not prevent rust but will diminish the rate of rust visibility.
Repair and/or Replacement must be pre-approved. Warranty claims must be reported to Display Sales by December 31st. Display Sales obligation is limited to repair or replacement as determined at the time of any claim. All decorations must be installed according to Display Sales installation instructions. Repairs or modifications made by the customer without Display Sales authorization will void this warranty.
Purchaser is responsible for the cost of removal, re-installation, and shipping both ways for merchandise being repaired or replaced. Display Sales is not liable for shipments lost, delayed or damaged in transit. The purchaser is responsible for reviewing merchandise upon receipt to verify order and condition of delivery.