Faqs

We do not release any information to third parties at any time. Your purchase information and account information is always under our protection. More about our privacy policy.

You can cancel an order, if we have not shipped it, by contacting Customer Service. If order has shipped, see return policy.

We make every effort to keep all items in stock. If we cannot fill an order immediately, we will contact you to determine if you want to partially ship the available items or wait until we can [...]

We make every effort to have accurate pricing online. However, we always verify prices as part of our order procedures. If an item’s correct price is lower than our stated price, we will charge [...]

Contact customer service immediately to determine the proper course of action. Do not return any merchandise without an RMA (Return Merchandise Authorization) number that you obtain from customer [...]

Many of our products have installation hints and tips. Please choose from this list. Still need help? Call 800-328-6195

You can return any item in its original condition and packaging within 30 days of purchase. More details about our return policy.

Currently we do not accept purchase orders for online ordering. Contact our Customer Service to find out how we can accommodate your ordering needs. Purchase orders are accepted for current [...]

Yes, you can order over the Internet or contact one of our friendly Sales Specialists at 800-328-6195. Our Sales Specialists can assist you in taking your order as well. You can also place your [...]

Yes, although additional charges will apply. More details about our shipping options.

For all shoppers in California, Indiana, Iowa, Minnesota, North Dakota, and South Dakota we are required to collect sales tax. Freight is taxable on products shipped to Indiana, Minnesota, North [...]